I’m Coming Búzios (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a reservation, or use any of our services.
When using our website or services, you may provide:
Personal identification data: name, surname, email address, phone number.
Booking details: travel dates, number of guests, accommodation preferences.
Payment information: processed securely through third-party payment providers (we do not store full credit card details).
Messages and inquiries: any information you submit via contact forms or email.
When you browse our website, we may collect:
Device and browser information (IP address, operating system, browser type).
Usage data: pages visited, time spent on the site, clicks, referring URLs.
Cookies and tracking technologies (see Cookie Policy).
We use your data for the following purposes:
To process and manage reservations and customer accounts.
To send booking confirmations, reminders, and important updates.
To provide customer support and respond to your inquiries.
To improve our website performance and user experience.
To send promotional communications (only if you have opted in).
To comply with legal obligations and prevent fraudulent activities.
We rely on:
Contract performance (to manage reservations).
Legitimate interest (to improve services and maintain security).
Consent (for marketing and non-essential cookies).
Legal compliance (for tax, accounting, and regulatory obligations).
We may share your data with:
Service providers (hosting, payment processors, analytics, email platforms).
Accommodation partners or local service providers when required to complete your booking.
Legal authorities, if required by law or to protect our rights.
We do not sell your personal data.
As our services are related to Brazil (Búzios), your data may be transferred and processed in countries outside your residence, including Brazil and the European Union.
All transfers follow applicable data protection regulations.
We keep your information only as long as necessary for:
Providing services,
Legal or regulatory requirements,
Resolving disputes.
We delete or anonymize data when it is no longer needed.
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise your rights, contact us at: [Insert Contact Email]
We use cookies to enhance the user experience, analyze traffic, and personalize content.
For more details, please refer to our Cookie Policy.
We implement technical and organizational measures to protect your personal data from:
Unauthorized access,
Loss,
Disclosure,
Alteration.
However, no system is 100% secure.
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.
Our services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe we have done so, please contact us to request deletion.
We may update this Privacy Policy occasionally. The date at the top of the page indicates the latest version.
If you have questions about this Privacy Policy, please contact us at:
Email: contact@imcomingbuzios.com
Website: https://imcomingbuzios.com